TD Easy Trade review: Pros, cons, promos and fees

TD Easy Trade offers one trading platform via its mobile app. It has 4.3 out of 5 stars on the App Store and 4.2 stars on Google Play. Its trading platform is easy to use. You can browse the list of available stocks and ETFs or search by symbol or name.

Buy/Sell, Order Status and Watchlist tabs are displayed at the top of the portfolio screen, and you can easily submit an order based on the number of shares or dollar amount. The app will automatically let you know if fractional shares are available. You can also access market news and activity, and educational videos inside the app. 

TD Easy Trade offers little in the way of research tools through its mobile trading platform. Remember, this is trading at its most basic. You can access real-time market data and simplified market research tools. Also, a goal-planning feature lets you set, plan and monitor your investing goals. 

One nice feature is the in-app educational videos that can help you learn about different aspects of self-directed investing. But you’ll likely be disappointed if you want more in-depth investing tools.

At TD Easy Trade, you can speak with a representative from Monday to Friday, 7 am to 10 pm ET. You can also get answers to the most common questions via the TD Easy Trade Help Centre. 

When it comes to customer reviews, Trustpilot does not offer a rating for TD Easy Trade, just TD overall. I perused several investing-related Reddit threads and found reviews on TD Easy Trade to be mixed at best. Many users compare it unfavourably to Wealthsimple. 

The most common complaint I noticed was the inability to trade non-TD ETFs. One user called it a “more restrictive version” of Wealthsimple Trade¹, one of TD Easy Trade's biggest competitors. On a positive note, some felt that it was a solid choice for young investors who already bank with TD. 

TD Easy Trade is currently offering a $50 cash promotion from November 1, 2024 until March 31, 2025 to new and existing account holders who transfer in $500 or more to a new or existing account. Plus, a bonus $25 Amazon.ca gift card is added when you fund your account within 30 days of registering.

To qualify for the $50 cash bonus, you must open a new account using the promo code: GETSTARTED, or register an existing account using the registration form on the offer public site page. Then, you must transfer in $500 or more in qualifying assets by April 30, 2025 and maintain the assets in your account until June 30, 2025. The cash will be rewarded by July 31, 2025. 

Terms and Conditions Apply

I could not locate an email address for TD Easy Trade customer support, nor is there a live chat feature. However, customers can contact TD Easy Trade at 1-877-250-2588 to speak with a representative Monday to Friday, 7 am to 10 pm ET. 

Existing customers will experience shorter wait times by initiating calls from within the TD Easy Trade app, which expedites the authentication process. I have called TD Easy Trade a few times and found the representatives to be responsive and helpful.

To be eligible to open a TD Easy Trade account, you must be a Canadian resident, the age of majority in the province where you live and have a valid social insurance number (SIN). You’ll also need to provide the following information: 

• Address 
• Birthdate 
• Phone number(s) 
• Email address 

Existing TD clients can initiate an application after logging into EasyWeb using their online banking credentials. This will allow TD to prepopulate your application with the information they already have on file. 

Once you’ve checked to ensure you’ve met the eligibility requirements, you’re ready to open a TD Easy Trade account. You have the choice of a cash account, TFSA or RRSP, and you can open one or more of these account types with a single application. Here are the steps: 

1. 1.

   Head to the TD Easy Trade website and select “Open an Account.” If you’re an existing TD client, you can complete the account opening process within the TD app. 

2. 2.

   After selecting the type(s) of accounts you wish to open, you’ll be asked to provide personal information, such as your name, address and government-issued ID. 

3. 3.

   Submit your application. 

4. 4.

   Download the TD Easy Trade app and fund your account. You can do this using the Transfers button on the TD Easy Trade home screen. You can transfer-in funds from your existing TD account or an account at a different bank. 

TD Easy Trade 2024-2025 Winter Offer (the “Offer”)

New and existing TD Direct Investing clients can earn up to $50 cash on eligible transfers for a Cash Award (the "Award") and Bonus Award (as outlined below). This "Offer" is available starting November 1, 2024 and ends on March 31, 2025 ("Qualifying Period").

Eligibility: New and existing TD Direct Investing clients are eligible for the Offer.

Eligible "Account(s)" for the Offer:

• Cash (personal) account
• Tax-Free Savings Account single account holder (TFSA)¹
• Registered Retirement Savings Plan single account holder (RRSP)¹

Account(s) not eligible for the Offer:

• Locked-in registered accounts
• Non-personal and joint accounts

To be eligible for the Offer, a client must:

• Be a new or existing TD Direct Investing or TD Easy Trade or client, with Account(s) in good standing at the time of participating in the Offer.
• Be the age of majority in their province or territory by March 31, 2025.
• Be a legal resident of Canada.
• Meet the requirements below.

How to Qualify for the Offer:

Register for the Offer:

• New Clients: Open a new Account(s) using the promo code GETSTARTED or COMMENCER by March 31, 2025.
• If an account is opened in branch or over the phone, clients must request that a TD Representative register the client for the Offer using the promo code.
• Existing Clients: Register for the Offer using the registration form by March 31, 2025.
• If an existing client chooses to open a new Account(s) for the Offer, the client can use the promo code GETSTARTED or COMMENCER to enroll in the Offer.
• If a client wishes to enroll multiple Accounts in the Offer, the client can insert multiple account numbers on the registration form.

 Transfer $500 or more in investable assets or cash from another Canadian financial institution(s) ("Qualifying Assets") to the new or existing eligible Account(s) by April 30, 2025:

• Cash transfers into a TD Easy Trade Account from a TD Canada Trust (TDCT) account will be considered Qualifying Assets if they originated from a Canadian financial institution not associated with TD Bank Group on or after November 1, 2023.
• Transfers originating from TD Direct Investing, TD Easy Trade, TD Wealth Financial Planning, TD Wealth Financial Planning Direct, TD Wealth Private Wealth Management, TD Wealth Private Investment Advice, TD Wealth Private Trust and TD Wealth Private Investment Counsel accounts are not included in the Qualifying Assets.
• Transfers of mutual funds or Guaranteed Investment Certificates originating from TDCT accounts are not included in the Qualifying Assets.

Each client must maintain the Qualifying Assets in their Eligible Account(s) for 2 months ("Holding Period") after the Funding Deadline.

• Qualifying Assets withdrawn, deregistered, or transferred out from an Account(s) before the Holding Period ends, will be subtracted from the value of Qualifying Assets.
• If the Qualifying Assets fall below $500 at the end of the Holding Period, no Award will be granted to the client.
• Assets transferred into the Account(s) after the Holding Period, will not be part of the Qualifying Assets

Cash back Award Details:

• Clients are eligible to receive $50 cash on the Qualifying Assets when they qualify for the Offer.
• The market value of investable assets at the time of deposit will be used to determine the cash Award.
• Any withdrawals that occur within the dates of November 1, 2024 and June 30, 2025, will be subtracted from the total deposits.
• Where the client's Qualifying Assets are transferred to only one new or existing Account, the Award will be deposited into that account. Where a client has enrolled multiple Accounts (whether new or existing), that qualify for the Cash Award, the Award will be divided and deposited to each account in proportion to the value of Qualifying Assets transferred into each account.

Terms of Cash back Award Payment:

• Funding Deadline: April 30, 2025
• Holding Period: June 30, 2025
• Cash Payout: July 31, 2025

Bonus Award Details:

Clients are eligible to receive the one-time Bonus Award of a $25 Amazon.ca Gift Card when they complete the following actions:

• 1. Qualify for the Cash Award described above.
• 2. Fund the Account with $500+ within 30 days of registering in the Offer.
• 3. Hold the Qualifying Assets in the Account until June 30, 2025.

Example: a client would be eligible for the $25 Amazon.ca Gift Card if an account is open on November 1, 2024, funded with $500+ on November 15, 2024, and Qualifying Assets are held until June 30, 2025.

Clients eligible for the Bonus Award will be awarded a $25 Amazon.ca Gift Card through the email provided with their TD Easy Trade Account. A link to retrieve the Amazon.ca Gift Card will be sent through email by July 31, 2025. The client is responsible for ensuring they have notified TD Direct Investing if their email address has changed.

The Amazon.ca Gift Card is subject to the restrictions set out in the terms and conditions available at amazon.ca/gc-legal.

Clients requiring assistance to register or otherwise apply for this Offer should contact an Investment Representative at 1-800-465-5463 or ask for assistance at their TD Canada Trust branch.

Terms and Conditions:

• To receive the Award, a client must keep the Account in good standing until the Award payout date. This requires the Account to not go into a debit position or into a margin call.
• Employees of TD Bank Group are eligible for the Offer.
• This Offer may be changed, extended, or withdrawn at any time without notice.
• Clients must not have participated in any offers with TD Direct Investing in the last 12 months.
• The Offer cannot be used in conjunction with any other TD Direct Investing offer, except for the TD Direct Investing 40th Birthday Offer.
• The Offer is not transferrable.
• TD Direct Investing reserves the right to refuse the provision of any awards and benefits under this Offer if it determines you have violated the terms as set out above.
• Investable assets exclude any securities that are restricted, subject to a cease trade order or that are non-listed and without independent evidence of current value acceptable to TD Direct Investing.
• Where a client transfers assets into multiple Accounts, the Qualifying Assets will be calculated by combining the value of the assets transferred into the Accounts.
• Qualifying Assets will be measured according to the combined value of Canadian and U.S. denominated assets deposited in that currency component of an Account(s). U.S. dollar balances will be converted into Canadian dollars to determine eligibility.
• There may be tax implications associated with the cash award. Clients may wish to consult with their personal tax advisor for more information. For registered plans, the cash award is paid directly to the plan and is not considered a contribution.
• Interest, dividends, standard market fluctuations, and account fees will be excluded from calculations used to qualify accounts.

¹Refers to the TD Waterhouse Self-Directed Retirement Savings Plan and the TD Waterhouse Tax-Free Savings Account 

TD Easy Trade™ is a service of TD Direct Investing, a division of TD Waterhouse Canada Inc., a subsidiary of The Toronto-Dominion Bank.

TD Wealth Financial Planning Direct is a service offering from TD Wealth Financial Planning, a division of TD Waterhouse Canada Inc., a subsidiary of The Toronto-Dominion Bank.

TD Wealth Private Wealth Management represents the products and services available through TD Wealth Private Investment Advice (a division of TD Waterhouse Canada Inc.), TD Wealth Private Investment Counsel (offered by TD Waterhouse Private Investment Counsel Inc.), TD Wealth Private Banking (offered by The Toronto-Dominion Bank) and TD Wealth Private Trust (offered by The Canada Trust Company).

TD Wealth Private Investment Counsel represents the products and services offered by TD Waterhouse Private Investment Counsel Inc., a subsidiary of The Toronto-Dominion Bank.

TD Wealth Private Trust services are offered by The Canada Trust Company.

TD Bank Group means The Toronto-Dominion Bank and its affiliates, who provide deposit, investment, loan, securities, trust, insurance and other products or services.

®The TD logo and other TD trademarks are the property of The Toronto-Dominion Bank or its subsidiaries.

²The age of majority is:

• 18 in Alberta, Manitoba, Ontario, PEI, Quebec, and Saskatchewan
• 19 in BC., New Brunswick, Newfoundland and Labrador, North West Territories, Nova Scotia, Nunavut, and Yukon